Email

If you have subscribed to our newsletter we hold onto that information, as well as your name. We only use that to send you an occasional email about exciting new prints coming in. That’s all. We don’t sell on your details, because frankly - that’s just rude, and we don’t know anyone that would buy them.

Address

We hold your address for a short time (basically from when you let us know until your package is delivered. We don’t hold onto it further than that. You know where you live. We don’t need to.

Financials

We don’t hold any of your financial details. They are processed through the big wigs of Apple Pay, Pay Pal etc.

Your Rights

You have the right to be informed about how your personal data is being used and the right to access the personal data that we hold about you. You also have the right to request the correction of inaccurate information we hold about you and the right to request that we delete any data related to you or to stop processing or collecting your data.

You also have the right to stop any direct marketing messages we might send and to request the transfer of your data to yourself or another provider. You have the right to complain to your data protection regulator.

Privacy Complaints

If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact us (contact details below).

All such enquiries or complaints will be taken seriously and handled with impartiality and discretion. If you wish to submit a complaint, please provide us with all relevant details such as the date and time of the incident or communication, the circumstances surrounding the event and your concerns about what was said or done.

You will also receive an acknowledgment from us within 7 days confirming receipt of your complaint. Once you have submitted your complaint, we will assess it to determine whether or not you have complained about a privacy issue which is covered by the relevant privacy laws.

If you have complained about something which is not appropriately dealt with under privacy law, we will write to you and explain why our Privacy Officer is unable to address your complaint. If you have complained about something which the relevant privacy laws cover, we will thoroughly investigate all aspects of your complaint including ascertaining the relevant facts and what your expectations are for any resolution.

During our investigation we may need to seek further information from you as to the nature of or factual circumstances surrounding your complaint. We will endeavor to respond to you, using your preferred contact method if you have indicated one, always promptly and to offer a practical solution which is consistent with our legal obligations.

Contacting us

If you would like to contact us in relation to this Privacy Policy, data protection or your personal data please contact us at: ben@bananaoncat.com

This privacy policy is current at the date below. We may update our Privacy Policy from time to time. Please contact us using the contact information above if you would like an updated version of our Privacy Policy.

Last update of this policy: 02/10/22